[Internal] Support Guide Index

• Related Articles

• [Internal] Theme Override Index

  Introduction This index provides a list of overrides you can make to a theme, which includes a link to the step-by-step guide for doing each one. To jump to a guide, just click on the override. Background Image Blurry Background Image: Clear it up ...

• [Internal] Working Desk Tickets: Best Practices

  Introduction This document provides best practices for working desk tickets. Desk tickets are automatically assigned to the Client’s Customer Care Representative. Working a Ticket Each rep should read through their tickets periodically throughout ...

• [Internal] Style (CSS) Override: Create One

  Introduction This guide provides step-by-step instructions for creating a style override as part of a theme override by supplying new CSS code. NOTE: Refer to the following guides to create an override: Single module: Create a Theme Override That ...

• [Internal] Theme Override: Create One That Applies to All Client Modules

  Introduction This guide provides step-by-step instructions for creating a theme override in the Management Console that applies to all client modules.  A theme override is used to take an existing theme and change certain aspects of it (e.g., ...

• [Archive] Content Preparation Guide – Content Steps

  Please click on the button below to download our Content Preparation Guide-Content Steps. This guide shows the steps to gather and upload your content.  DOWNLOAD GUIDE